Google Ads. You either love ’em, hate ’em, or haven’t tried ’em.
I’ve been running Google Ads for therapy practices for more than two decades. In that time, I’ve watched the cost of a new client go from $5 to as much as $1,500.
So it’s no surprise that on almost every call I have with a therapist, I hear the same story: “I tried Google Ads. They didn’t work.”
And yet, Goodman Creatives still runs them for our clients, because they’re still one of the most reliable ways for a private practice to reach potential clients fast.
So do Google Ads still work? Yes, but not for everyone. Here’s the quick test.
Should you run Google Ads? The quick test
Strong no (save your money for now) if:
- You’re a generalist (“I help adults, couples and teens with a variety of concerns”)
- Your website rarely turns visitors into consult calls
- Leads wait a day or more to hear back from you
- You need new clients next week and can’t give ads a few months to learn
Maybe (fix a few things first) if:
- You have a clear niche, but your website doesn’t speak to it yet
- You’ve tried ads before without conversion tracking or a negative keyword list (the setup may have been the problem)
- You’re a solo private pay practice that has enough money to run tests for a few months
- You don’t know yet what a client is worth to your practice over time (CLV/client lifetime value)
Strong yes if:
- You have a clear niche and a website built around your dream clients
- Someone (you or an intake coordinator) answers new leads the same day
- You run a group practice with clinicians who have openings
- You accept insurance, or you already turn a high share of leads into clients
- You offer higher-value services, such as intensives or assessments
Important note: We don’t offer Google Ads as a standalone service
Most of what’s online about Google Ads for therapists comes from digital marketing agencies selling ad management services. That’s not what we do. We run Google Ads for clients only as part of our larger programs, because ads sent to a website without a solid foundation burn money.
This guide to Google Ads is the honest version, for therapists and other mental health professionals who want to understand what they’re getting into.
I’ll walk you through what’s changed since 2006, why some practices still win and how to set up your ads to give yourself the best chance of success.
How Google Ads for therapists changed from 2006 to 2026
The short version: costs went up and control went down. Here’s how it happened, through the eyes of someone who has been managing it this whole time.
2006: A keyword for every version of every search
In 2006, I set up a Google Ads campaign for a group practice in New York City. Clicks cost less than a dollar. New clients cost us five or ten dollars each, because almost nobody else was advertising therapy online.
Back then, your ad only matched the exact words you bid on. So “therapist New York City,” “therapist NYC,” “therapist in New York City,” “NYC therapist” and “best therapist in NYC” were five separate keywords. You had to build every single one.
It was tedious. It also gave you a LOT of control. You knew exactly which search brought in each client.
That control is worth remembering, because almost every change since then has taken some of it away.
Around 2016: Still affordable in a major city
Ten years later, I was head of marketing for a large mental health clinic in San Francisco. Clicks cost around $5 to $10, which felt expensive at the time. We were still getting new clients for around $30 each.
2022 and 2023: Everyone moved online
COVID pushed therapy online almost overnight. Therapists got more comfortable with technology, and many more started running ads. Clicks stayed in the $5 to $10 range, but the cost per client climbed to around $200 to $300.
2024 to 2026: Costs jumped fast
The last few years have been a different world.
Clicks often cost $10 to $20. Cost per lead (a call or form from a potential client) regularly runs above $150. Cost per client lands anywhere from $300 to $1,500.
That’s up to five times more per client in just a few years.
Here’s the whole picture in one place:
| Year | Cost per click | Avg. cost per new client |
|---|---|---|
| 2006 | Under $1 | $5 to $10 |
| Around 2016 | $5 to $10 | $30 |
| 2022 to 2023 | $5 to $10 | $200 to $300 |
| 2024 to 2026 | $10 to $20 | $300 to $1,500 |
The data comes from campaigns I’ve run or managed for Goodman Creatives clients and earlier roles. Most are private pay practices in metro areas, plus some insurance-based practices and smaller towns.
The industry data tells the same story. LocaliQ’s 2026 healthcare benchmark study looked at 3,542 US healthcare ad campaigns from October 2024 through September 2025. For mental health campaigns, it found:
- Cost per lead: $141.17, up 146% from the year before, the highest of all 16 healthcare categories
- Conversion rate: 1.85%, down 61% from the year before, second lowest in healthcare
- Cost per click: $4.22, up 42% from the year before
That $4.22 is a national median, so it includes small towns and less competitive searches. That’s why it’s lower than what we see in cities.
The cost per lead is the number to watch. It more than doubled in one year.
Why Google Ads cost so much more now
Several forces piled on top of each other to push prices up.
More therapists started advertising
After COVID, therapists who had never run an ad started running them. More bidders on the same searches means higher prices for everyone.
Online therapy companies brought huge ad budgets
Then came the venture-backed companies, with ad budgets bigger than most practices will earn in a lifetime. Teladoc, which owns BetterHelp, spent $705.8 million on advertising and marketing in 2024 (that figure covers all of Teladoc, not only BetterHelp). That same year, Teladoc’s CFO called BetterHelp the largest advertiser in virtual mental health and said its customer acquisition costs kept trending higher.
Every company bidding on “online therapy,” “anxiety therapist” or “therapist near me” pushes the price up for everyone, including a solo practice with a $1,000 monthly budget.
Mental health became one of the most expensive industries on Google
Over the years, people I’ve spoken with at Google have told me that mental health is one of the most expensive industries for cost per lead, along with lawyers.
The public numbers back that up. In LocaliQ’s 2026 benchmarks across all industries, attorneys and legal services had the highest cost per lead at $131.63. Mental health campaigns in LocaliQ’s separate healthcare study came in at $141.17.
The two studies use different data, so treat it as a rough comparison. Either way, mental health sits in the same expensive neighborhood as lawyers.
Google took away a lot of control
Remember those five separate keywords from 2006? Today, one keyword can trigger your ad for hundreds of related searches, and automation decides much of what used to be your call.
That helps beginners get started faster. It also makes it easier to pay for clicks that were never going to become clients.
Google hides much of your data
At the same time, Google started treating mental health as a sensitive category. Its personalized advertising policy even uses counseling for depression, anxiety and addiction as an example.
That protects people searching for help, which is a good thing. It also means you’re advertising with less information than almost any other kind of business.
Here’s what that looks like in practice.
No remarketing
You can’t show ads to people who visited your website, and you can’t upload your email list to find similar people. Your ads reach people only through the keywords they search.
Keyword Planner goes blank
Up until a few years ago, Keyword Planner showed search volume for almost every keyword at the city, state and country level. Today, type in “anxiety therapy” or “therapist near me” and you’ll often see nothing.
Obviously, people search for anxiety therapy every day. Google’s own help page says sensitive keywords aren’t discoverable or forecastable.
Your reports hide most of your search terms
Your account might report 10 conversions in a month, then show you the searches behind only three of them. (That’s an example. The share changes from account to account.)
It only lists terms that enough people searched, and lumps everything else into a line called “Other”. With sensitive topics like therapy, a large share of your searches can end up there.
Google Ads leads are the hardest to convert
Here’s the part most agencies won’t tell you. Across our clients, ad leads are consistently the least qualified leads that come in.
People who click an ad usually know much less about the therapist going into the consult call. Compare that with someone who scrolled past the ads to read your website, found you on Psychology Today or another directory, or came through a referral. Those people have already spent time getting to know you.
We see the highest rate of ghosting from Google Ads leads.
Someone fills out your contact form, sometimes shares their whole story, and then never returns a call or replies to an email. They never book a consult, let alone a first session.
There are plenty of theories for why. One is simple: people click the first thing they see.
I have another theory, and I can’t back it up with data.
Picture someone whose stress has been building like pressure in a valve, until one night it hits a breaking point and they search “therapist near me.” They click the first result they see on the top of Google search and fill out the form … and the pressure releases. Reaching out gives them the relief of feeling like they’ve started therapy, even if they weren’t quite ready to begin.
Whatever the reason, it changes how you plan. Expect more ghosting from ad leads, follow up fast, and judge your ads by booked clients, never by form fills alone.
Translation: clicks cost more, competition is fiercer, you get less information to work with and the leads are harder to convert.
So how does anyone still make Google Ads for mental health work? It comes down to what happens after the click.
Why some practices still win with Google Ads
Two practices can run the same ads in the same city and get completely different results. Across every practice we work with, the ones that get the best results from ads have two things in common: a solid foundation and a clear niche. It also helps to think about cost the right way.
Lifetime value decides your Google Ads ROI
Here’s where many therapists give up on Google Ads too soon.
You see a cost per client of $600 and think, “That will never work.” That number only tells you half the story. The other half is how much a client is worth to your practice over time.
Here’s a made-up example to show the math:
- Your fee is $175 per session.
- The average client stays for about 20 sessions.
- That client brings in about $3,500 over the course of their therapy.
If you pay Google $600 per client, you spent about 17% of their total value to find them. Plenty of businesses would take that deal.
Use your own numbers. Look back at your last 20 or 30 clients and average how many sessions they stayed. Couples therapists, trauma specialists and practices with longer-term clients often have a much higher lifetime value than the example above.
Two more things to keep in mind:
- Ads need time. The first month or two is mostly learning which searches bring calls and which waste money. If you can only afford one month, wait.
- Plan for the long view. A client who finds you through an ad may refer friends or come back years later. Those clients never show up in your ad reports.
What brings your cost per client down
Lifetime value tells you what a client is worth. These four factors decide how much you pay to find one.
A clear niche
One of our most successful Google Ads clients offers EMDR therapy for high-functioning professional women in the Bay Area. These women are successful, and trauma still holds them back from advancing their careers, often without them realizing it.
A woman who sees herself in that description knows within seconds that this practice was built for her. When your website names exactly who you help, more of the people who click become clients.
In one Goodman Creatives study of 6,634 leads across 18 months, it took roughly 16 leads on average to get one client. Some niche practices did far better than average. What they shared was a solid foundation: they knew who they served, what made them different and why someone should choose them.
Fast follow-up
Ad leads ghost more than any other kind of lead, so speed matters even more here. A lead who hears back in an hour is far more likely to book than one who waits two days. By then, they’ve often reached out to other therapists too.
Insurance or private pay
Practices that take insurance usually turn more leads into clients. Private pay practices often pay more per client and earn more per client.
Detailed inquiries
“Do you have availability?” messages with no detail convert at a lower rate than someone who says, “I’m looking for help with panic attacks.” A clear website tends to bring in more of the second kind.
A couples counselor in Ohio shows what a clear niche can do
A few years ago, before costs climbed to where they are today, we ran ads for a couples counselor in Ohio. Her Couples Counseling page spoke directly to the couples she wanted to help, with relatable stories and a clear way to book.
Here’s what her campaign did:
- Click-through rate: 6.74%, when about 2% was typical for the industry at the time
- Conversion rate: 11.82% of clicks became leads
- 44% of her leads became clients
- $56 per new client
Those numbers would be hard to match in 2026. The lesson still holds, though. The page people land on decides how much each client costs, and a page written for one specific kind of client converts far better than a general one.
Remember the quick test?
Now you know why each item is on it. Every “strong yes” either lowers what you pay for each client or raises what each client is worth to your practice. Every “strong no” does the opposite.
Ads work best on a website built to turn visitors into clients.
If your website isn’t bringing in consult calls yet, more traffic won’t fix it. The Prosperous Practice Foundation Program helps solo practice owners get clear on their dream clients, then build a custom website around them, with group coaching and an account manager to keep you moving. Google Ads is available as an optional add-on once the foundation is in place.
If you landed in the “strong yes” group (or you’re a “maybe” who has fixed a few things), here’s how to set up your ads to give yourself the best chance of success.
How to set up Google Ads for your therapy practice
You don’t need a button-by-button tutorial (Google changes the layout every few months anyway). Here are the decisions that matter if you want to grow your practice.
1. Check whether your practice needs certification
Most therapists offering talk therapy can skip this step. Google requires LegitScript certification, plus Google’s own certification, for anyone advertising addiction treatment services in the US. Online pharmacies and telehealth providers that prescribe medication need it too.
If that’s you, start the process before you build a single ad, because certification takes time and comes with yearly fees.
2. Start with a Search campaign
Search ads show at the top of search results when someone types a search into Google. That’s where people looking for a therapist or counselor are, and it’s the fastest way to get visibility while your SEO (search engine optimization) grows. Skip Display and YouTube campaigns when you’re starting out.
3. Target the right location
Set your location to the area where you can see clients. For most therapists, that means your city or a radius around your office, or your whole state if you’re online only and licensed there.
Choose the setting that targets people in your location, not people who are only “interested in” it. Otherwise you can pay for clicks from people in other states you can’t legally see.
4. Group keywords by service
Give each service its own ad group (or campaign, if your budget allows): anxiety therapy, couples counseling, EMDR, and so on. That way each ad matches the search, and each ad sends people to the page about that service.
Use phrase match and exact match for your main keywords. Broad match can work later, once you have conversion data and a solid negative keyword list.
5. Write ad copy that sounds like a person
Write to what your dream client is feeling, in words they’d use. Compare these two:
- “Therapist for depression”
- “Get the skip back in your step with compassionate therapy for depression”
The first describes a service. The second describes what someone wants their life to feel like. More personal ads tend to get more clicks from your dream clients, which lowers your cost per client.
Mention your location and what makes your practice different, too.
Then add assets (Google used to call them extensions). They make your ad bigger and give people more ways to act:
- Call assets add your phone number, so people can call straight from the ad.
- Location assets show your office address and distance.
- Sitelink assets link to other pages, such as your About page or a specific service.
6. Send people to the right landing page
Never send every ad to your home page. Your service pages work as landing pages. Someone searching for “EMDR therapist in Denver” should land on your EMDR page, with a clear way to book a consult.
Keep the story going from the ad to the page. If your ad talks about getting the skip back in your step, the page should open with that same feeling, then show what life could look like after therapy and make booking easy (a phone number, a form and online scheduling, if you offer it).
7. Set up conversion tracking that protects client privacy
Track calls from your ads, calls from your website and consult form submissions. Without this, automated bidding is guessing, and so are you.
This is also where many therapists accidentally send client information to Google. Here’s where things stand in 2026 (this isn’t legal advice, so check with your own compliance resources).
HHS guidance. The U.S. Department of Health and Human Services issued guidance on tracking technologies in 2022 and updated it in 2024. A federal court struck down part of it in June 2024, the part about tracking on public pages that don’t require a login. The rest still stands.
Login pages are off limits. Don’t put ad or analytics tracking on client portals, intake forms, telehealth pages or anything behind a login.
Google won’t sign a BAA for Analytics. Google says it makes no claim that Google Analytics meets HIPAA requirements, and it doesn’t offer a Business Associate Agreement for it.
What we recommend:
- Track conversions on a thank-you page that doesn’t include any personal details, or with call tracking that only records that a call happened.
- Never send names, emails, phone numbers or anything a client typed into a form to Google.
- Keep your intake forms, scheduling and client portal on HIPAA-compliant tools, separate from your ad tracking.
- Update your privacy policy to explain what you track.
8. Use AI tools to find keywords, not to run your campaigns
Google keeps pushing Performance Max and AI Max, which hand more of your campaign to its AI. AI Max can match your ads to searches beyond your keyword list, write ad text for you and send people to a different page on your site. Performance Max spreads your ads across Search, YouTube, Display and more.
They’re worth experimenting with. Just know you give up a lot of control when you do, and check your campaign settings to see whether AI Max is already turned on.
At Goodman Creatives, we use these tools as a way to discover keywords that work. Then we add those keywords to regular Search campaigns we control. We don’t let AI run our clients’ campaigns, because it shows your ads for too many irrelevant searches.
9. Build your negative keyword list before you spend a dollar
If you do nothing else from this guide, do this. It’s the most important thing you can add to your Google Ads account.
Negative keywords tell your account which searches should never show your ad. With looser matching and hidden search terms, they’re one of the few controls you still have. Without them, you’ll pay for clicks from people looking for free hotlines, insurance you don’t take and therapy jobs.
Here’s a starter list:
Insurance names (if you don’t take insurance). Add every major insurance company, then remove only the ones you’re in network with:
- Aetna
- Anthem
- Blue Cross, Blue Shield, BCBS
- Cigna
- Humana
- Kaiser
- Magellan
- Medicaid, Medicare
- Optum, UnitedHealthcare, UHC
- Oscar
- Tricare
- “insurance,” “in network,” “covered by”
Free and low-cost searches:
- free
- low cost
- cheap
- affordable
- sliding scale
- hotline
- 24/7
- crisis line
- chat
Job and school searches:
- jobs
- salary
- hiring
- degree
- school
- training
- certification
- internship
- CEU
Services you don’t offer: If you only see individuals, add “couples,” “marriage” and “family.” If you don’t work with kids, add “child” and “teen.”
Other therapy platforms: BetterHelp, Talkspace and other online therapy brands. People searching for them are usually looking for that service, not yours.
Searches you should never block:
- Never add “near me” as a negative. “Therapist near me” is one of the most valuable searches you can get.
- Protect real therapy types. Art therapy, creative arts therapy, expressive arts therapy, drama therapy, dance therapy and music therapy are real services people search for. Don’t block them while trying to cut out “art school” or “music lessons.”
- Watch broad words like “psychology.” Blocking it can cut out people searching for a psychologist.
[LEAD MAGNET PLACEHOLDER] Get our full negative keyword list for therapists.
10. Optimize every week at first
Once your ad campaigns are running, the work is in the weekly check-ins. For the first few months:
- Review your search terms and add negative keywords.
- Pause keywords that spend money without bringing calls.
- Compare different ads within each ad group and keep the ones with a better click-through rate (CTR) and more conversions.
- Watch cost per conversion more closely than cost per click.
- Move ad spend toward the services that bring clients.
Optimization never really ends, but it gets much lighter once your negative keyword list is solid.
A few traps to avoid along the way:
- Auto-applied recommendations. Google will happily “recommend” broader keywords and higher budgets. Turn auto-apply off and review recommendations yourself.
- Quitting after three weeks. Early data is mostly the system learning. Judge results over months.
- Letting leads sit. Every hour you wait to respond costs you money you already spent.
- Forgetting the website. A 1.85% conversion rate means about 98 of every 100 people who click leave without reaching out. Your website decides how many stay.
Running a group practice?
Group practices with clinicians to fill are often where Google Ads make the most sense. Our Growth Accelerator Program is done-for-you marketing for founder-led group practices, including Google Ads, so you can focus on running your practice.
Frequently asked questions about Google Ads for therapists
Are Google Ads worth it for therapists?
They can be, when your website already converts, you know your dream clients and you understand the lifetime value of a client. They’re rarely worth it for practices with a vague website or no time to follow up on leads.
How much should a therapist spend on Google Ads?
There’s no single right number. Start with what you can afford to lose for a few months while you learn, and judge results by cost per client and client lifetime value, not by cost per click.
Are Google Ads too salesy for a therapy practice?
Many therapists worry that ads feel pushy.
An ad is simply a way to show up at the exact moment someone searches for help, the same goal as SEO or a Psychology Today profile. What matters is the message. Ads that speak honestly to what your dream clients are going through feel like help, and ethical ads never make misleading claims.
Can I run Google Ads myself?
Yes, many therapists do. Start small, use a Search campaign, track conversions and build a strong negative keyword list. Expect a learning curve.
Is SEO better than Google Ads for therapists?
They do different jobs in your marketing strategy. Google Ads can bring calls this month, and they stop the day you stop paying.
SEO takes months to build, and it keeps working after you build it. Most practices do best with a strong website and SEO first, plus a directory listing like Psychology Today, with paid ads added on top when they need to get new clients faster.
Do I need LegitScript certification to run ads for my therapy practice?
Most therapists offering talk therapy don’t. LegitScript certification is required for addiction treatment services, and it’s also needed for online pharmacies and telehealth providers that prescribe medication.
Can I use remarketing for my therapy practice?
No. Google’s personalized advertising policy treats mental health as a sensitive category, so you can’t build remarketing audiences or upload client lists for therapy ads.
What to do next
If you want to use Google Ads for your therapy practice, start here:
- Look at your website first. Would a stranger know within a few seconds who you help and how to book a consult?
- Figure out your client lifetime value. Multiply your fee by the average number of sessions.
- Decide how long you can test. Plan for a few months, not a few weeks.
- Build your negative keyword list before you turn anything on.
- Set up conversion tracking that doesn’t send client information to Google.
My final thoughts
In 2006, you could win at Google Ads with a credit card and a long list of keywords. Today, you win with a solid foundation: a clear niche, a website that speaks to your dream clients and fast follow-up when someone reaches out.
If you’d like help building that foundation, we’d love to talk. Book a Consult, and let’s figure out what will bring your dream clients to you.






